"Is This Still Available?" Clears Out Stale Listings
Sellers forget to take a listing down once the item is sold. On a marketplace for horses, cars or second-hand goods, that leaves buyers messaging about things that are long gone, and every one of those messages makes the whole marketplace look less alive.
Each listing type now has a switch under Store Settings → Listing Form, Ask sellers if listings of this type are still available. When a listing has shown no sign of life for 30 days, the seller gets one email covering all their due listings and answers yes or no with a button, no sign-in needed. Yes restarts the clock and No takes the listing down. If there is still no answer on day 60, the listing comes down with an email that says why. You can change the 30 and 60 days to whatever suits your marketplace.
Ask after 30 days, take down after 60
Are these still available?
Opening the link answers nothing. Every answer is a button.
A listing taken down this way is labelled in your Drafts tab, and the seller can put it back online from My Listings exactly as it was, with no new review and no listing credit used. The clock never counts from before the day you switched the check on, so turning it on does not empty your marketplace overnight. Managed sellers and sample sellers are never asked. Meant for one-off items, so it is off by default. Every plan. Still available docs
Approved Bookings That Are Not Paid in Time Cancel Themselves
With booking approval on, an approved booking holds its slot while it waits for payment. A customer who never pays blocks that time for everyone else, and the seller has to chase them or cancel by hand.
Switch on Cancel approved bookings that are not paid in time under Booking settings → Unpaid bookings and pick how many hours the customer gets to pay, 24 by default. The deadline is set the moment the seller approves, and it shows in the approval email, on My Bookings and on the seller's and your booking lists. Halfway there the customer gets one reminder. When time runs out the booking is cancelled, the slot opens up again, and customer and seller both get an email.
24 hours to pay after approval
Private lesson, Thu 10:00
Anna L.
Group class, Fri 18:00
Mark P.
Private lesson, Fri 09:00
Sofie K.
Only bookings approved after you switch it on get a deadline. Pay in person and free bookings never do, and neither does a session that starts before the deadline would. A customer who is in the middle of paying is never cancelled, and nobody is charged twice. If Stripe shows the booking as paid, it stays. The booking.cancelled webhook says cancelledBy "system" for these. Every plan with bookings. Unpaid bookings docs
More Improvements
Other things shipped this week.
- An improved cookie consent banner. Visitors can Accept, Reject or choose per category (statistics, marketing), and your store's Google Analytics and Google Ads tags only load after a yes. A Cookie settings link in the footer lets visitors change or withdraw their choice at any time. The banner is in all 12 languages and can be reworded under Translations. Pro and above, off by default. Cookie banner docs
- FAQ answers take rich text. Paragraphs, a heading, bullet and numbered lists, bold and links, edited from the gear icon on the FAQ section. Existing plain answers keep their line breaks
- Sale emails show the sold listing's first photo and link its title to the listing page, so a seller with several similar listings can tell at a glance which one sold
Bug Fixes
Bug fixes shipped this week.
- If you've reworded the booking cancellation email under Email Translations, your wording is now the one that gets sent
- Changing your store currency also moves your listings to it, so the storefront, the edit form and checkout show the same currency
- The listing preview shows Postage and Extra guest prices at their real amount
Don't miss the next release
New features, improvements, and bug fixes shipped every Friday. One email per week.