The Listings Queue
Every listing your sellers create passes through Store Settings → Listings. It is where you review what has been submitted, approve or reject it, take something back off the storefront, and work through a backlog without opening each listing one at a time.
Quick answer
The four tabs
A listing sits in exactly one of them:
- Pending Review — submitted and waiting for you. Only appears if you have Require Listing Approval switched on.
- Published — live on your storefront and visible to buyers.
- Drafts — a seller has started a listing but not published it, or you unpublished one that was never approved.
- Rejected — turned down, or taken back off the storefront after it had been approved.
The number on each tab counts your whole store, not what a search is currently showing.
Reviewing before you decide
View opens the listing read-only: photos, price, the fields the seller filled in, the description, stock, postage, and anything specific to that listing type such as dates, capacity or a digital file. It shows only what the listing actually has, so a fabric listing and a workshop look different. Nothing in it can be edited, and it closes with Esc.
Edit opens the full listing form, where you can fix a price or a typo before approving. Published listings also have a link out to the live page, which is the real thing rather than a preview.
Approving and rejecting
Each row has its own buttons for a single decision. To handle several at once, tick them and use the bar at the top of the list. Select all covers everything behind the current filter, not just the rows on screen, so a search plus select-all is the quick way through a batch.
What you can do in bulk depends on the tab:
| Tab | Bulk actions |
|---|---|
| Pending Review | Approve, Reject |
| Published | Unpublish |
| Drafts | Publish, Delete |
| Rejected | Approve, Delete |
Rejecting, unpublishing and deleting ask you to confirm first. Approving does not, because it is undone by unpublishing.
One email per seller
Approve thirty listings from three sellers and each seller gets one email listing their own, not ten each. The same applies to rejecting and unpublishing.
Telling the seller why
Rejecting and unpublishing both take an optional reason. It goes into the email the seller receives, so they know what to change instead of guessing and resubmitting the same listing. In bulk, the reason applies to the whole batch, which is usually what you mean: one decision about a group of listings.
Finding what you need
- Click a seller's name to narrow the queue to just their listings. A chip shows the filter and clears it. This is the fast way through a backlog: filter to one seller, select all, approve, and they get a single email.
- Search matches the title, the category, the seller's name and the listing's reference ID. It combines with the seller filter.
- Sort newest or oldest first, choose 10 to 100 listings per page, and switch between comfortable and compact rows. Compact fits about three times as many listings on screen and is remembered in your browser.
Editing before you decide
Opening a listing from the queue gives you its photo, title, status and seller at the top, and a save bar that stays with you as you scroll instead of hiding at the bottom of a long form. For a listing awaiting review, that bar also carries Approve and Reject, so you can fix something and decide without going back to the queue.
Those two buttons switch off while you have unsaved changes: a decision applies to what is saved, not to what is on screen. Save or discard first. If you try to leave with unsaved work, the page asks before letting it go, and when you come back you return to the tab and page you started from.
Taking a listing back down
Unpublish removes a live listing from the storefront and notifies the seller, with your reason if you give one. A listing that had been approved moves to Rejected rather than back to Drafts, so it reads as a decision rather than an unfinished listing. You can publish it again from there at any time.