Team Management
Invite team members to help manage your marketplace. Share access without sharing login credentials.
Pro Plan Feature
Team members are available on the Pro plan ($89/month) and above. Upgrade to invite collaborators to help manage your marketplace.
Overview
The Team feature lets you invite collaborators to help manage your marketplace. Team members can access store settings, manage listings, and handle day-to-day operations.
How to Access
Go to Store Settings → Team to manage your team members.
Team Roles
There are two roles in your marketplace team:
Owner
Full access- All settings and features
- Billing and subscription
- Team management
- Delete marketplace
Collaborator
Limited access- Store settings (most tabs)
- Listing management
- Order management
- No billing access
Inviting Team Members
Follow these steps to invite someone to your team:
Go to Store Settings → Team
Enter the email address of the person you want to invite
Click "Invite" to send the invitation
They'll receive an email with an invitation link
Once they accept, they'll appear in your team list as a Collaborator
Invite Team Member
Pending Invitations
Invitations that haven't been accepted yet appear in the Pending section:
Invited 2 days ago • Expires in 5 days
- Invitations expire after 7 days
- You can cancel pending invitations at any time
- Resend by canceling and creating a new invitation
Managing Team Members
Active team members are displayed in the Team section:
You (Owner)
Sarah Johnson
Removing Team Members
To remove a collaborator:
- Find the team member in the list
- Click the trash icon next to their name
- Confirm the removal
Important
Removed team members lose access immediately. They won't receive a notification, so consider letting them know beforehand.
When to Add Team Members
Customer Support Staff
Add support team members so they can access moderation, respond to seller inquiries, and manage orders without accessing billing.
Content Managers
Invite people to manage listings, approve sellers, and update marketplace content while you focus on business strategy.
Virtual Assistants
Give VAs access to handle day-to-day operations without sharing your login credentials.
Business Partners
Collaborate with partners who need to manage the marketplace alongside you.
Security Tips
- Only invite people you trust with access to your marketplace data
- Remove team members promptly when they no longer need access
- Regularly review your team list for any unauthorized members
- Use email addresses you can verify belong to the intended person