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Signup Form & Wizard

Decide exactly what people fill in when they sign up. For sellers you can optionally split it into a multi-step wizard where you drag each field onto the step (“gate”) it belongs on. Find it under Store Settings → Signup Form.

Quick answer

Choose what buyers and sellers fill in at signup. The multi-step wizard is optional — turn it on to split a longer seller application into gates and drag fields onto each one. Decide when (or if) the “continue later” email fires, and review anyone who didn't finish under Incomplete applications on the Sellers & Buyers tab.

Buyer & seller signup fields

Two cards control the built-in fields each side fills in at signup. Every row is a simple on/off toggle.

Buyer Signup Fields
Allow buyers to sign up
Shipping Address
Seller Signup Fields
Phone Number
Business Address
Shipping Address

Sellers-only marketplace

Turn off Allow buyers to sign up and the signup page only offers seller registration — no buyer option at all. Sellers can still buy from other sellers, so nothing is lost. Ideal for a supplier-only / B2B marketplace.

Custom seller fields

Add any field you need to capture about a seller. Each field has three settings that decide where and to whom it appears:

Editing fieldDone
Label *
Business category
Field Type
Dropdown (single)  ▾
Where to capture
Public signup form  ▾
Visibility
Seller can see  ▾
Required at submitRequired for approval
  • Type — text, dropdown, multi-select, checkbox, or file upload.
  • Where to capture — Public signup form, Managed Sellers area only (you fill it when you create the seller yourself), or Both.
  • Visibility — Seller can see, or Internal only (owner-only, e.g. readiness notes — never shown to the applicant).

Managed & internal fields stay private

Fields set to Managed Sellers area only or Internal only never appear on the public signup form — they sit in a separate “Managed / internal” group in the editor.

Mark a field Required at submit (blocks the form) and/or Required for approval (must be filled before you can approve the seller). Reorder fields by dragging the grip handle, or with the up/down arrows.

The multi-step wizard & gates (optional)

Entirely optional

Leave the wizard off and seller signup is a single, simple page — perfectly fine for most marketplaces. Turn it on only when you want to break a longer application into steps. Nothing is lost either way.

Turn on Multi-step signup wizard to split seller signup into steps called gates. Gate 1 always holds the built-in account fields (name, email, phone, business name). You add as many gates as you like, then drag each custom field into the gate it should appear on.

Seller fieldsMulti-step wizard on
Gate 1drag fields here
Always collected on Gate 1: First name · Last name · Email · Phone · Business name
Gate 2drag fields here
Business category*
Export experience
  • Add / remove gates with the controls under the field list. Removing the last gate moves its fields back a gate — nothing is lost.
  • Empty gates are skipped on the live form, so applicants never see a blank step.
  • Required fields block the step — an applicant can't advance until the current gate's required fields are filled.

The “continue later” email

When the wizard is on, an applicant's progress is saved as they go, and they can be emailed a link to resume from any device. You control when that email fires:

“Continue later” email
When to email applicants a link to resume. Fires once.
After Gate 1  ▾
  • After Gate 1 / Gate 2 / … — sent once, after the applicant moves past the gate you choose.
  • Don't send — no resume email at all.

Progress is always saved

The setting only controls whether (and when) the email goes out — their entered answers are saved either way.

Reviewing incomplete applications

Someone who starts signup but doesn't finish doesn't become a seller account yet — so they won't appear in the main seller list. You'll find them under Incomplete applications at the bottom of the Sellers & Buyers tab.

Incomplete applications (2)
[email protected]Gate 2
Resend
[email protected]Gate 1
Resend
  • See their email, how far they got (which gate), and what they entered so far.
  • Resend the continue-later email to nudge them.
  • Delete a draft you don't need.

Self-cleaning

Incomplete applications auto-expire after 14 days, so the list stays current on its own.

Submitting & approval

When the applicant completes the form and submits, they verify their email via a magic link and a seller account is created. If you have Require Seller Account Approval on (Sellers & Buyers tab), the account stays pending until you approve it — no listings, no buyer-facing visibility until then.

Tip

Use a custom field marked Required for approval for anything you must have on file before letting a seller go live.
Sellers & BuyersManaged Sellers
Signup Form & Wizard | Prometora Docs