Minimum Price, Maximum Order Value & Commission per Listing Type

Minimum listing price

Card payments carry a fixed fee per transaction on top of the percentage. On a A$3 fabric remnant, Stripe's fee plus your commission can leave the seller with almost nothing, and a A$0.20 listing is a support ticket waiting to happen. The minimum listing price is a floor per listing type: sellers cannot save a listing below it.

Setup

1. Go to Store Settings → Listing Form and select a listing type.
2. Enter an amount in Minimum Listing Price, in your store currency. Leave it empty for no owner minimum.
3. Save. The floor applies to every seller and to your own listings from that moment.

What is enforced

• Seller listing form, on create and on every later edit. The seller sees "Minimum A$5" under the price field and a clear error if they go below it.
• Listings you create or edit as the owner, and listings created on a seller's behalf.
• CSV bulk import: a row below the minimum is skipped with a reason; the rest of the file still imports.
• Every price on the listing counts: the headline price, daily rates, variant prices and per-person prices must all clear the floor.

Maximum order value

A buyer places a large order, the seller ships it, and weeks later the buyer disputes the charge with their bank. The tracking number usually wins the dispute, but for a small seller the cash flow hit in between can hurt. The maximum order value caps how much one order from a single seller can total, so the worst case stays bounded.

How the cap is decided

• Store default (you): Store Settings → Payments → Maximum order value. Turn it on and set an amount, for example A$350. Off by default.
• Per listing type (you): Store Settings → Listing Form → pick a type → Maximum Order Value. Use the store default, no limit for this type, or set a limit for this type. See Per listing type below.
• Seller override: once a cap exists anywhere (your default or a type limit), each seller sees a Maximum order value card under Dashboard → Settings with three choices: use the marketplace default, no limit, or set my own limit. While the switch is off, or on with no amount anywhere, the card is hidden and no cap applies.
• Effective cap: a listing type's own rule comes first (a type limit is a ceiling the seller can only lower; "no limit" on a type is final). Where the type has no rule, the seller's choice applies, otherwise your default. Nothing set means no cap.

Per listing type

One number rarely fits a whole marketplace. Cheap goods sold by the metre from small sellers want a low cap against bad-faith buyers; livestock or machinery should never be capped at all. Each listing type can therefore carry its own rule, set under Store Settings → Listing Form, right below the minimum listing price.

• Use the store default: the type follows the amount under Payments. This is the starting point for every type.
• No limit for this type: orders of this type are never capped, whatever the store default or the seller's own setting says.
• Set a limit for this type: this type has its own amount, and it is a ceiling. A seller can set a lower limit of their own, but cannot raise it or opt out for this type. The store default can stay empty if only some types need a cap; the switch under Payments still has to be on.
• Order of precedence: the type's rule first. Where a type has no rule of its own, the seller's choice applies (use the default, no limit, or their own amount), otherwise the store default.
• Mixed carts: each seller is checked per type. A$200 of fabric (capped at A$100) plus A$5,000 of machinery (no limit) from the same seller is blocked on the fabric only, and the message names the type.
• A listing whose type has been deleted falls back to the store default.

What is enforced

• The cap applies to a seller's item subtotal in one checkout: item prices times quantities, before shipping, before any coupon.
• In a multi-seller cart each seller is checked separately, and within a seller each listing type is checked separately. One group being over its cap blocks the checkout with a message naming the limit; the buyer reduces the quantity or splits the purchase.
• Checked on Buy now and on cart checkout. If a seller lowers their cap between a buyer opening checkout and paying, the paid order is accepted and logged rather than refunded.

Minimum order quantity

Wholesale and bulk goods are rarely sold one at a time. A minimum order quantity (MOQ) lets a seller say "at least 12 units per order" on a listing, and the storefront holds buyers to it. It is a floor on units per line; the minimum listing price above is a floor on the price.

Setup

• You: Store Settings → Listing Form → pick a type → Minimum Order Quantity. Off by default. Only shown for product-style types; booking types have their own quantity rules. It needs Inventory Tracking (the Stock Quantity field) on for that type: without stock, every listing is saved as a single unit and a minimum cannot apply.
• Sellers: a Minimum order quantity field appears under Stock on the listing form for that type. Empty or 1 means no minimum. A minimum above the tracked stock is refused.
• Bulk import: optional minquantity column. A row with an invalid value, or a value on a type that does not allow it, is skipped with the reason.

What is enforced

• The quantity picker on the listing page starts at the minimum and will not go below it, with a "Minimum order: 12" note.
• The cart refuses to add or reduce a line below the minimum. A line that ended up below it (the seller raised the minimum after it was added) shows a warning and blocks checkout until the quantity is raised or the line removed.
• Buy now and cart checkout reject smaller quantities server-side, so the rule holds even if a page is out of date.
• A listing whose stock is below its minimum shows as out of stock.

Commission per listing type

By default one commission rate, set under Payments, applies to every sale. When different kinds of listings have different economics you can give each listing type its own rate. A horse marketplace can take 6% on tack and 12% on riding lessons; a crafts marketplace can take nothing on workshop tickets and 10% on finished goods.

Setup

1. Go to Store Settings → Listing Form and select a listing type.
2. In Your commission for [type], enter a percentage. Enter 0 for no commission on this type.
3. Leave the field empty to keep using the store-wide rate from Payments.
4. Save. The new rate applies to checkouts from that moment; existing orders are not recalculated.

Which rate wins

When several rates could apply to one sale, the most specific one is used. In order:

1. A rate set on the individual seller under Managed Sellers.
2. The rate on the seller's subscription plan, if Subscriptions is on and the plan has one.
3. The listing type rate.
4. The store-wide rate from Payments.

Seller and plan rates describe who is selling; the listing-type rate describes what is being sold. A special rate you gave one seller means "this seller pays X%" on everything they sell, so it is never silently replaced by a per-type rate.

Worked example

A horse marketplace with a 10% store default, Tack set to 6%, Lessons set to 12% and Horses set to 0%. One seller, Dana, has a 4% per-seller override. A buyer checks out a saddle, a lesson and a horse in one cart:

Cart lines from different sellers are paid to each seller separately; the rows are shown together only to compare the rates.

Related

• Shipping - tracking numbers on every shipped order, the main evidence in a dispute.
• Listing Form - the rest of the per-listing-type settings, including Allow Free Listings.
• Payments - the store-wide commission rate and maximum order value default.