Marketplace Glossary

Definitions for the key terms used across marketplace building. Mostly written so a non-technical founder can read this once and stop pretending to understand a word that sounds important on a Stripe API page.

Money & Payments

Commission

The percentage of each sale that the marketplace owner keeps. Also called the take rate. Set per marketplace (and optionally per subscription tier). Typical ranges: 5 to 10% for high-volume low-margin goods, 10 to 15% for standard product marketplaces, 15 to 20% for service marketplaces, 20 to 30% for premium services. Etsy charges around 6.5%, Airbnb around 15%, Uber around 25%.

See also: Marketplace commission rates · Revenue calculator

Take Rate

Synonym for commission. The percentage of GMV the marketplace owner captures. "Take rate" is more common in investor and analyst contexts; "commission" is more common in operator contexts. Same thing.

GMV (Gross Merchandise Value)

The total dollar value of all transactions on the marketplace, before any fees or commissions. If sellers move $100,000 of goods this month, your GMV is $100,000 regardless of what you take. The standard top-line metric for marketplace size. Your revenue is a function of GMV × take rate.

See also: Revenue projections by GMV

Application Fee

Stripe's technical term for the commission the marketplace platform takes on each payment. When you set up Stripe Connect with destination charges, the application fee is the percentage automatically routed to your platform account at the moment of payment. Your commission rate translates directly into the application_fee_amount parameter on the Stripe API.

See also: Stripe for Marketplaces guide

Payout

The transfer of funds from a seller's Stripe balance to their connected bank account. Stripe handles payouts on a schedule (typically 2 business days in the US, longer in other regions). The marketplace owner doesn't manually move money. Payouts only happen after the seller completes KYC verification.

Subscription MRR

Monthly Recurring Revenue from seller subscriptions. The total monthly subscription fees you collect from sellers across all paid plans. On a marketplace with 50 sellers on a $49/mo Pro tier, subscription MRR is $2,450/mo. Tracked separately from commission revenue because the two flow through different Stripe accounts (regular Stripe vs Stripe Connect).

See also: Subscriptions feature · Subscription revenue model

Escrow (in marketplaces)

Funds held by the platform between payment and release to the seller, typically pending delivery confirmation or a return window. On Prometora, shipping orders defer seller payout until the seller marks the order as shipped, which acts as a soft form of escrow without requiring a true escrow account. True regulated escrow is rare in product marketplaces.

See also: Shipping & deferred payout

Stripe Connect Concepts

Stripe Connect

Stripe's product for platforms and marketplaces that move money between multiple parties. Handles payment splitting (buyer → seller, with platform taking a cut), seller verification (KYC), payouts, and tax reporting. Different from regular Stripe (which is for one business collecting payments). All multi-vendor marketplaces on Prometora use Stripe Connect.

See also: Complete Stripe for Marketplaces guide · Stripe Connect setup

Connect Account Types (Standard / Express / Custom)

Three flavors of Stripe Connect accounts in the v1 API. Standard: seller manages a full Stripe dashboard themselves. Express: simplified onboarding hosted by Stripe; most marketplaces pick this. Custom: maximum control, requires a dedicated payments engineering team. Prometora uses Express. In late 2025 Stripe shipped Accounts v2, which replaces these fixed types with flexible configurations.

See also: Which account type to choose

KYC (Know Your Customer)

The identity-verification process every seller must complete before receiving payouts. Stripe collects legal name, DOB, address, tax ID, and bank account from each seller. Required by financial regulations. Cannot be skipped (though it can be deferred until the seller has actual earnings waiting).

Deferred Onboarding

A pattern where sellers can list and sell on the marketplace BEFORE completing full Stripe verification. Earnings are tracked and held until the seller verifies, at which point accumulated funds are paid out automatically. Dramatically improves seller retention because verification happens when there's real money waiting, not at signup when the seller is still evaluating the platform.

See also: How sellers connect Stripe · Deferred onboarding deep dive

People in a Marketplace

Marketplace Owner

The party that builds and operates the marketplace platform. Sets the commission rate, curates sellers, drives buyer traffic, handles disputes. Etsy Inc. is the marketplace owner of Etsy. Airbnb Inc. is the marketplace owner of Airbnb. On Prometora, this is you.

Seller (or Vendor)

A party that lists products or services on the marketplace and receives payment from buyers (minus the platform's commission). Sellers have their own dashboards, storefronts, and connected Stripe accounts. Used interchangeably with "vendor" (more common in B2B and wholesale contexts).

Buyer

A party that purchases from a seller through the marketplace. Pays the marketplace at checkout; funds are split automatically between platform commission, payment processing fees, and the seller's connected Stripe account.

Managed Seller

A seller whose account and listings are created BY the marketplace owner on their behalf, rather than through self-serve signup. Used for high-touch marketplaces where vendors are non-technical and need help getting set up. The seller still verifies their own Stripe account later to receive payouts.

See also: Managed Sellers feature

Marketplace Models

Two-Sided Marketplace

A platform that connects two distinct user groups whose value to each other grows with participation. Buyers need sellers, sellers need buyers. All multi-vendor marketplaces are two-sided. The defining challenge is the cold-start (or chicken-and-egg) problem: neither side joins until the other side is already there.

See also: 15 strategies to solve the cold start

Multi-Vendor Marketplace

A marketplace where many independent sellers list and sell their own products or services. The platform doesn't own inventory. Etsy, eBay, Amazon Marketplace, Reverb, StockX, Faire are all multi-vendor. Defining technical features: per-seller storefronts, split payments via Stripe Connect, per-seller payouts.

See also: Multi-vendor marketplace builder · How to build one

Service Marketplace

A marketplace where sellers offer services (not physical goods). Rover (pet sitting), Thumbtack (home services), Fiverr (freelance work), Care.com (caregiving). Usually involves scheduling, location-based search, and reviews of providers. Higher commission rates than product marketplaces (15 to 25% typical).

See also: Service marketplace builder

Rental Marketplace

A marketplace where sellers rent assets to buyers for a defined time window. Airbnb (homes), Turo (cars), Fat Llama (peer-to-peer equipment). Defining technical needs: calendar availability, time-based pricing, iCal sync to prevent double bookings, deposit handling.

See also: Rental marketplace builder · iCal calendar sync

B2B Marketplace

A marketplace where business buyers purchase from business sellers. Faire (wholesale to boutiques), Alibaba (international wholesale), Knowde (specialty chemicals). Defining needs: seller approval workflows, custom business fields (VAT, MOQ, lead time), NET payment terms, RFQ (request for quote) flows. Vertical B2B (one industry) typically beats horizontal B2B.

See also: B2B marketplace builder

Growth & Strategy

Chicken-and-Egg Problem

The bootstrapping challenge in two-sided marketplaces: sellers won't join without buyers, buyers won't join without sellers. Solved by picking one side to subsidize, going hyper-local, faking the supply side manually, or piggy-backing on an existing community. Most marketplace failures fail here, not on the technology.

See also: 15 proven strategies

Network Effects

The phenomenon where each additional user makes the marketplace more valuable to every other user. More sellers attract more buyers, who attract more sellers. Once a marketplace reaches critical mass in a niche, network effects make it very hard for competitors to displace. The reason marketplaces are winner-take-most businesses inside any single category.

Tech & Operations

Webhook

An HTTP POST that the marketplace platform sends to a URL you control whenever a specific event happens (new order, refund, seller verification complete, etc.). Lets you sync marketplace data to your own systems (CRM, ERP, analytics, accounting). Business plan feature on Prometora.

See also: Webhooks setup

iCal Sync

A standard calendar format (RFC 5545) used to share availability between rental platforms. A seller on Airbnb AND your marketplace can sync calendars in both directions so a booking on one platform blocks the same dates on the other. Prevents double bookings without requiring a custom integration with each platform.

See also: iCal sync setup

Missing a term? Reach out at [email protected] and we will add it.

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Marketplace Glossary | Prometora Docs