Why most ecommerce marketplaces fail before they launch — and how to avoid it

Ecommerce Marketplace: How to Create an Online Marketplace Like eBay

·Updated January 21, 2026

Building an ecommerce marketplace like eBay sounds simple — until you try it. Learn why most founders fail before version one, and how to avoid it.

Everyone says the same thing: "Build a marketplace like eBay." You Google it — and it sounds so simple. Just build a marketplace.

But what no one really talks about is how hard it actually is in the real world. Because the hard part isn't creating a website with listings. The hard part is everything else.

Ecommerce Marketplace – How to Create an Online Marketplace Like eBay

The Real Problem Nobody Talks About

Payments. Getting sellers before you have buyers. Trust. Shipping. Admin tools. Moderation. Disputes. Refunds. All the boring stuff you don't even think about when you start.

And most people don't fail because their marketplace idea is bad. They fail because they never get past version one.

I know this because I tried building a niche marketplace myself — and very quickly realized that "build a marketplace" is a massive understatement.

A Real Example: Nordic Mugs

One of the marketplaces I decided to build was very niche. It's called Nordic Mugs — a marketplace just for buying and selling Moomin mugs. I picked something super specific on purpose, because everyone says niche marketplaces are easier, right?

But once I actually started building it, I realized something pretty fast: the hardest part wasn't the idea — it was the cold start.

I needed sellers before I had buyers. But buyers wouldn't come without listings. Then came payments, trust, moderation, admin tools… Suddenly I wasn't just building a website — I was building a system.

At that point, it stopped feeling like a side project. And that's when it really clicked for me: building a marketplace isn't a single feature — it's a whole machine.

Why Founders Get Stuck

The friction trap:
Most marketplaces don't fail because the idea is bad. They fail because people get stuck in setup mode — endlessly configuring, researching, and deciding — before a single real user ever shows up.

You're suddenly deciding things like:
• Which tech stack?
• Which payment provider?
• How do listings work?
• What about moderation?
• Shipping integration?

None of these decisions move you closer to your first user.

What happens is people get stuck trying to build the "perfect" marketplace — an eBay clone with every feature — before anyone has even signed up. And by the time they're halfway there, they burn out.

The Big Insight

The real problem isn't building an eBay clone. It's getting to version one fast enough to see if anyone actually cares.

Because marketplaces aren't proven on paper. They're proven by real users doing real transactions. And if you can't get there quickly, the idea never even gets a chance.

After going through all of this myself, I started asking a different question: What if creating a marketplace was as easy as describing it? What if founders could focus on the idea, the niche, and the users — instead of frameworks, stacks, and setup?

That question didn't come from wanting to build another tool. It came from frustration — from building real marketplaces and seeing where people actually get stuck. And that's what eventually led to Prometora.

What Every Marketplace Actually Needs

Forget feature lists with 50 items. Every functioning marketplace runs on the same core infrastructure:

  • Listings — The foundation. What people can buy, sell, rent, or book.
  • Users — Buyers and sellers with accounts, profiles, and reputation.
  • Transactions — Money flowing through the platform, not around it.
  • Trust — Reviews, verification, and protections that make strangers comfortable transacting.
  • Admin tools — Moderation, approvals, and controls to run the marketplace.

Everything else — advanced search filters, mobile apps, analytics dashboards, AI recommendations — can come later. The goal is to enable the core transaction first.

Calculate Before You Build

Most founders get excited about features but don't know what their marketplace will actually earn. Before you spend months building, understand the math: your break-even point, monthly revenue potential, and how it scales with different commission rates.

Quick Start with Presets

Your Settings

Break-Even Analysis

Orders to Break Even

21

GMV at Break Even

$1,050

You're 79 orders above break-even! Your subscription is covered.

Net profit per order: $4 (your 10% commission minus 1.5% Prometora fee)

Per Transaction Breakdown

Sale Price
$50
Your Commission (10%)
+$5
Prometora Fee (1.5%)
-$1
Your Net Profit

What you earn as marketplace owner

$4

Seller side (for reference)

Stripe Fee (2.9% + $0.30)
-$2
Seller Receives
$43

Monthly Projections

GMV$5,000
Your Commission$500
Prometora Fees-$75
Subscription-$89
Net Monthly Revenue$336
Profit Margin6.7% of GMV

Yearly Projections

Annual GMV$60,000
Annual Commission$6,000
Annual Net Revenue$4,032

Revenue Growth Chart

Visualize how your net revenue scales with order volume

50
$124
100
You
$336
250
$974
500
$2,036
1,000
$4,161

Monthly orders → Net revenue/month

Scaling Projections

See how your revenue grows as your marketplace scales (based on $50 AOV, 10% commission, Professional plan)

OrdersGMVCommissionFeesNet
50$2,500$250-$127$124
100Current$5,000$500-$164$336
250$12,500$1,250-$277$974
500$25,000$2,500-$464$2,036
1,000$50,000$5,000-$839$4,161

Ready to Start Earning?

With 100 orders at $50 AOV, you could be earning $336/month. Start building your marketplace today.

Frequently Asked Questions

The cold start problem is the chicken-and-egg challenge every marketplace faces: you need sellers to attract buyers, but sellers won't join without buyers.

Most successful marketplaces solve this by focusing on one side first — usually supply. Recruit sellers manually, seed the platform with quality listings, and create the appearance of activity before investing heavily in buyer acquisition.
It varies dramatically. Custom development can cost $10,000 to $50,000+ and take 3-9 months.

Modern marketplace software like Prometora lets you launch for a fraction of that cost — often under $100/month — because the core infrastructure is already built. The real question is how much you should spend before validating your idea with real users.

Before you invest, it's important to understand your marketplace math — what commission rate you'll charge, your expected order volume, and when you'll break even. Use the calculator above →
An ecommerce store sells products you own or control. A marketplace connects independent buyers and sellers, and you facilitate the transaction.

Marketplaces are more complex because you're managing two sides — supply and demand — plus payments, trust, and disputes between parties you don't control.
Almost never build custom initially. Custom development costs $50k-200k+ and takes 6-12 months.

Use marketplace software to validate your idea first, get real users, and prove the business model. You can always migrate to custom later with real revenue and clear requirements.
Not anymore. Traditional marketplace development required a full engineering team.

Today, no-code and low-code marketplace platforms let non-technical founders launch and iterate without writing code. You can always add custom development later once you've validated demand.
Less than you think. You need: listings, user accounts, search, messaging, and payments.

Everything else — reviews, advanced filters, analytics, mobile apps — can come later. Most founders over-build before they have users. Focus on enabling the core transaction first.
Don't build first. Instead:

• Talk to potential sellers — would they list?
• Talk to potential buyers — are they actively looking?
• Check if people are already solving this problem manually (Facebook groups, spreadsheets, forums)
• Consider a simple landing page to collect interest before building anything

Validation should happen before your first line of code.
Most fail because they never reach their first real transaction. Not because the idea was bad, but because:

• They got stuck in endless setup and technical decisions
• They tried to build everything before launching anything
• They ran out of motivation before proving the model

The founders who succeed are the ones who ship fast, learn from real users, and iterate.
With modern marketplace software, you can have a functional marketplace live in days or weeks, not months.

The real timeline depends on how much you customize and how quickly you make decisions. Founders who launch fast and iterate based on real feedback consistently outperform those who spend months building in isolation.
It depends on your situation — technical skills, budget, and timeline. We've put together a detailed comparison of the leading platforms.

See the full marketplace software comparison →
Rasmus Sørensen

Written by Rasmus Sørensen

Rasmus is the founder of Prometora, building AI-powered tools to help non-technical founders launch online marketplaces. Follow along for insights on marketplace building, AI development, and entrepreneurship.

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Ecommerce Marketplace: How to Create an Online Marketplace Like eBay | Prometora